Information becomes much easier to hold when you can see it. A diagram, demonstration or written phrase gives the idea somewhere to stay, while spoken explanation alone can dissolve before the next sentence arrives.
- understanding a process immediately after someone sketches it
- following written steps while spoken instructions keep slipping away
- learning a movement from a video that made no sense as a verbal description
- asking to see an example before beginning a new task
Looks vs reality
The same Experience can look very different from the outside than it feels on the inside.
"Why aren't you getting it? I just explained it."
My brain is trying to catch fog. The words are there, but they float away because there's nothing visual to anchor them to.
"Are you doodling again? Please pay attention."
This isn't a distraction, it's a translation. I'm turning your words into a diagram in real-time so I can actually process them.
"You look totally zoned out."
I'm not zoned out, I'm zoomed in. I'm mentally trying to build a blueprint or a storyboard from what you're saying, and it takes all my focus.
"Can't you just listen? Why do you always need it in an email?"
My auditory memory is like a corkboard with no pins. Seeing it in writing is what makes the information actually stick.
Understand what’s happening—and help someone else understand.
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